This accessibility statement applies to the Report Online Terrorist Materials service.
This service is run by the Home Office. We want as many people as possible to be able to use this service. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this service is
We know some parts of this service are not fully accessible, including:
- not all links and urls are descriptive enough, which may cause confusion for some users of assistive technologies
- some technical labelling is missing or incorrect, which may affect how screen readers and other assistive technologies interpret information
Feedback and contact information
If you need to use this service but are unable to do so, call the non-emergency police number on 101 and we will make alternative arrangements.
Reporting accessibility problems with this service
We’re always looking to improve the accessibility of our services. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email: hof-accessibility@digital.homeoffice.gov.uk.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
If you are in Northern Ireland and are not happy with how we respond to your complaint you can contact the Equalities Commission for Northern Ireland who are responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’) in Northern Ireland.
Technical information about this website’s accessibility
The Home Office is committed to making its online services accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This service is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 due to the non-compliances listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
- The session timeout of 30 minutes cannot be changed and the user is not alerted when it is running out. This for each individual page of the form, not the form overall. This does not meet WCAG 2.2 Enough Time.
Disproportionate burden
Not applicable.
Content that’s not within the scope of the accessibility regulations
Not applicable.
Preparation of this accessibility statement
This statement was prepared on 28 September 2020. It was last reviewed on 25 June 2024.
This website was last tested on 24 March 2024. The test was carried out internally by the Home Office.
We tested the service based on a user's ability to complete key journeys. All parts of the chosen journeys were tested, including documents. Journeys were chosen on a number of factors including usage statistics, risk assessments and subject matter.